How To Handle Sticky Mystery Shopping Situations

Often, a mystery shopping site visit will be a fairly “textbook” event. You shop around, casually interact with salespeople, and make your purchases. But occasionally mystery shopping assignments turn into more than a mystery shopper bargained for. Perhaps it is due to complicated assignment requirements, or maybe a salesperson is [...]

The Top 3 Things Every Mystery Shopper Needs To Know About Timed Shops

Perhaps one of the biggest headaches for mystery shoppers everywhere is the timing requirement on mystery shopping assignments. After all, you have a lot of details to keep track of and remember from the time you walk into a shop location until the time you leave, and watching the clock at [...]